Device Quickstart
Support
Need help with your new device? Quickstart sessions are now available!
See below for more information.
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We offer one-to-one digital skills coaching.
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The session will run for 45 minutes and you can book up to 4 sessions. See below for the topics we can cover.
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To book a session or if you have any questions please email [email protected]
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Sessions are bookable Tuesday and Thursday 11am to 2pm.​
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We are also able to offer a drop in repair service for any devices that have been provided by us. Get in touch to learn more and to arrange a drop off.
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Device Quickstart
Computer settings
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Volume controls
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Accessibility
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Setting up a new user for a child or a family member
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Changing user account passwords
Getting online -
Connecting to the internet
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Setting up a hotspot using a mobile phone
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Using a search engine
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Password management
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Creating and using cloud services (Google mail, drive, docs, etc.)
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Family safety
Programs -
Installing and uninstalling programs or apps
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Adding shortcuts or favourites to your desktop or homepage
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Libreoffice suite introduction
Backups -
Using cloud services for backup
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Saving to an external harddrive
Phone Support -
Setting up find my device (in case of loss or theft)
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Transferring information between phones
