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Device Quickstart
Support

Need help with your new device? Quickstart sessions are now available! 

 

See below for more information. 

 

We offer one-to-one digital skills coaching.

The session will run for 45 minutes and you can book up to 4 sessions.  See below for the topics we can cover. 

To book a session or if you have any questions please email [email protected]

Sessions are bookable Tuesday and Thursday 11am to 2pm.

We are also able to offer a drop in repair service for any devices that have been provided by us. Get in touch to learn more and to arrange a drop off. 

Device Quickstart

Do you need supported getting started with your new device Join one of our sessions for on

      Computer settings

  • Volume controls

  • Accessibility

  • Setting up a new user for a child or a family member

  • Changing user account passwords

    Getting online

  • Connecting to the internet

  • Setting up a hotspot using a mobile phone

  • Using a search engine

  • Password management

  • Creating and using cloud services (Google mail, drive, docs, etc.)

  • Family safety

    Programs

  • Installing and uninstalling programs or apps

  • Adding shortcuts or favourites to your desktop or homepage

  • Libreoffice suite introduction

    Backups

  • Using cloud services for backup

  • Saving to an external harddrive

    Phone Support

  • Setting up find my device (in case of loss or theft)

  • Transferring information between phones

Do you need supported getting started with your new device Join one of our sessions for on
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